How - To

How do I add a departure time for electric vehicles?

You can set departure times from the Manage EV Screen, which prioritizes getting to the desired charge level before your set departure time.

Note: You can set a maximum of 2 departures times per day. If you attempt to exceed the limit, a Limit Reached message will appear.

To add a departure time:
Navigate to the Vehicle landing page.
Tap the Manage EV tab.
Select Departure Times.
Tap Add Departure Times.

To edit a departure time:
Navigate to the Vehicle landing page.
Tap the Manage EV tab.
Select Departure Times.
Tap the departure time that you want to edit.
Make your necessary edits.
Tap Save.

To delete a departure time:
Navigate to the Vehicle landing page.
Tap the Manage EV tab.
Select Departure Times.
Tap the departure time that you want to delete.
Select Delete.
A pop-up message will appear for you to confirm your request.

Select Confirm to complete the deletion.
Select Cancel to void your request.

How do I add an additional Ford Connected Charge Station to the FordPass®* App?

Before you start, ensure you have at least one Ford Connected Charge Station already set up and connected to your FordPass App.

Log in to the FordPass App.
Tap Account in the upper right-hand corner.
Select Charge Station.
Tap SETTINGS.
Press Add Charge Station.
FordPass will redirect you to the Ford Charge Station Setup App to start the process.
Follow the instructions to complete the setup of your charge station.

How do I delete my battery charge logs* in the FordPass®** App?

After logging into the FordPass App:

Navigate to the Vehicle landing page.
Select the Charging header.
Tap the Charge Logs tile.
Locate the charge log you want to delete.
Delete your charge log by using one of the following steps:

Swipe left on the log and tap Delete.
Open the log and tap Delete at the bottom of the screen.

How do I edit or delete Preferred Charge Times for my Electric Vehicle in FordPass®*?

Edit Preferred Charge Times

Log in to the FordPass App.
Navigate to the Vehicle landing page.
Select the CHARGING header.
Tap the Charge Settings tile.
Select Setup Preferred Charge Times.
Tap Begin Setup.
Select one of the following tabs:
Saved Locations
Previous Locations
Tap the charge location you want to edit.
Apply your changes to either of the following:
Location name
Max Charge level (use the slider)
Weekdays/Weekends
Preferred Charge Times
Set your own time
Use recommended times
Select Save.

Delete Preferred Charge Times

Log in to the FordPass App.
Navigate to the Vehicle landing page.
Select the CHARGING header.
Tap the Charge Settings tile.
Select Setup Preferred Charge Times.
Tap Begin Setup.
Select one of the following tabs:
Saved Locations
Previous Locations
Tap the charge location you want to delete.
Select Delete Location.

How do I jump-start my Mustang Mach-E?

If your Mustang Mach-E loses charge and cannot be started, jump-start it using jumper cables and another running vehicle's battery. This is referred to as the booster vehicle. 
Since the Mustang Mach-E's controls are electric, a charge will have to be provided to open the door and the hood before attaching cables to the vehicle's battery for a jump start.

Steps to jump-start your Mustang Mach-E
How do I access my door and hood if my Mustang Mach-E's battery is dead?

To access your door and hood:
Press on the top of the panel on the front bumper to remove the cover.

Attach the cables from the booster vehicle to the red positive (A) and the black negative (B) cords of your Mustang Mach-E.

Note: This will only give your Mustang Mach-E enough charge to activate the door and hood release to gain access to the 12-volt battery. Your battery is not being charged yet.

Open the driver's side door and pull the hood release button twice to open the hood.

Note: The location may vary, but for most models, it is located close to the pedals on or near the door.

Detach the booster vehicle's cables from the positive (+) and negative (-) cords of your Mustang Mach-E.

Remove the top and driver's side panel covers inside the hood.

Note: Each arrow in the pictures denotes a connection point. The panels pull apart and snap back on via those connection points. Start at one connection point, beginning at the rear, and work your way around the panel until each is completely detached.

Once the panels have been removed, proceed to How do I jump-start my Mustang Mach-E?

How do I precondition my Ford electric vehicle?

Preconditioning is a feature that lets you pre-heat or pre-cool your electric vehicle (EV) with electricity from the power grid, instead of from your vehicle's battery'. You can precondition your EV through the FordPass®™ App and your vehicle's SYNC®*** system.

Step 1: Create a Departure Time
Use Departure Times when you are planning to go for a drive and, when you would like your EV to finish charging.

Step 2: Set Your Preferred Charge Level
Your preferred charge level tells your vehicle how much you would like to charge when plugged in. To maximize battery health, we recommend setting a charge level of no higher than 90% for everyday charging.
Note: This step can only be completed through the FordPass App.
Log in to the FordPass App.
Go to the Vehicle tab.
Choose Charging.
Select Charge Settings.
Go to Preferred Charge Times.
Select the location you want to manage.
Adjust:
Max Charge Level by sliding the bar to the desired percentage.
Preferred Charge Times, if desired.
Press Save.

Step 3: Plug In Your Vehicle
Last but not least, plug your vehicle into your charger. Your vehicle will start to precondition based on how much you want to charge and when you want to depart. This keeps your battery at a healthy temperature and your cabin climate just how you like it, which is especially important on hot summer days and cold winter nights.

How do I put my Mustang Mach-E into Temporary Neutral Mode?

Engage Temporary Neutral Mode to keep your vehicle in Neutral (N) for a limited time after turning off or exiting your vehicle. You can use this when entering a car wash to allow your vehicle to roll freely.
Important:
Your vehicle could shift to P (Park) after 30 minutes, or when the vehicle battery charge level is low. Prolonged use of this mode can cause the 12 Volt (V) battery to run out of charge.
Do not tow your vehicle in this mode.

Using Temporary Neutral Mode
Bring your vehicle to a complete stop. Press and hold the brake pedal.

Shift the vehicle into N (Neutral). An instructional message appears in the instrument cluster display.
Press the L (Low) button in the center of the rotary dial. A confirmation message appears when your vehicle enters
Neutral mode.
Release the brake pedal. Your vehicle is now free to roll.
Switch your Mustang Mach-E off.

The vehicle will remain in Neutral for 30 minutes. The Neutral indicator on the transmission selector may flash in this mode.

Exiting Temporary Neutral Mode

Press the brake pedal.
Shift the vehicle into Park (P), or power your vehicle on and shift into Drive (D) or Reverse (R).

How do I reset my Ford Electric Vehicle (EV) driving history?

Your electric vehicle's projected range is higher in warm weather than in cold weather. You can manually reset your EV driving history based on outside temperatures in order to get a more accurate reflection of your driving range.

To manually reset EV driving history:

Click on the Vehicle icon on your vehicle's SYNC®* screen.
Select Settings.
Tap Vehicle.
Select EV Driving History Reset.

How do I set Preferred Charge Times for my electric vehicle in FordPass®*?

You can set up your Preferred Charge Times on the Vehicle screen of the FordPass App. Use the steps below for more information.

Setting Preferred Charge Times
Log in to the FordPass App.
Select the Vehicle screen.
Tap the Charging header.
Select Preferred Times.
Tap Begin Setup.
Select the Previous Locations tab.
Choose the location you wish to set up.
Type in your desired location name.
Select your preferred charge level.
Choose your preferred charge times:
Set my own time - requires you to input start (From) and end (To) times.
Recommended times - requires you to choose a utility provider and a rate plan.
Tap Save.

If you experience any issues, select to contact a Guide for additional support.
Preferred Charge Time Benefits
Setting up preferred charge times allows you to:
Set times during the day that you would like your vehicle to charge.
Enable charge times so that your vehicle will not charge the instant it is plugged in.
Charge only to a set percentage, which can be based on your preferences.

How do I set the maximum charge level for my Ford electric vehicle?

To set the maximum charge level for your electric vehicle (EV):

Go to the Home icon on your vehicle's SYNC®" screen.
Select the Settings tab.
Press Charge.
Use the slider to toggle Charging Locations on, if it is not already.
Press the pencil icon next to Charging Locations to edit the information.
Press the pencil to the right of a set charging location.
Use the slider next to Max Charge Level to set the maximum charge state.

Important: Ford recommends setting the Max Charge Level to no more than 90%. This will help prolong battery life.

Press Next.
Press Next again to save your edits.

How do I tow my Mustang Mach-E with a tow truck?

If your Mustang Mach-E is disabled, it can only be towed via a flatbed tow truck. Your Mustang Mach-E is equipped with a Neutral Mode setting, which will allow it to be rolled onto the bed of the tow truck.

Important:
Have the tow truck driver physically connect everything (chains, hooks, etc.) prior to placing the vehicle in Neutral Mode. This will prevent the vehicle from rolling away.
Neutral Mode will last 30 minutes, allowing enough time for the vehicle to be rolled onto the bed of the flatbed tow truck.

Preparing the Mustang Mach-E for Towing
Advise the tow truck driver to connect the tow hooks/chains to the round openings under the front bumper.
Push the Start button with your key fob in the vehicle.
Press the brake and turn the rotary shifter to N.
Press the L button. This will place the vehicle into Neutral Mode.
The dashboard will now display that the vehicle is in Neutral Mode.
With the vehicle in Neutral Mode, it is now ready to be rolled onto the bed of a tow truck for transport.

How do I view my FordPass®* trips in my vehicle?

Viewing Saved Trips in Your Vehicle

Access your vehicle.
Ensure that your vehicle is on and in park.
On SYNC®** , select Navigation.
Tap the Where to? button.
Search for FordPass Trips, or scroll down and select myTrips from the drop-down menu.
The lists of trips should display.
You can select a trip with the following options:
Start Navigation
Manually manipulate your destination
Add or remove destinations along the way

Viewing Updated Trips in Your Vehicle
After you tap Update Trip, FordPass and your vehicle's SYNC console will attempt to connect. When SYNC receives an update from FordPass, a popup will appear on the screen. You can then:

Tap View Trip to be redirected to the Navigation screen, where your new trip will load.
Tap Ignore.

Note: Your Customer Connectivity Settings must be enabled for the following:
Shared Vehicle Data
Shared Vehicle Location
Share Driving Data
Share Vehicle Analytics
Connected Navigation
FordPass Power My Trip

How do I view the charging details for my Ford Connected Charge Station using FordPass™*?

The Ford Connected Charge Station area on the FordPass App helps you easily track your energy usage details. To view your Insights:
Log into the FordPass App.
Navigate to the Account landing page.
Select Charge Station.
Tap INSIGHTS to display your charging information in the drop-down area.

Notes:
You can view your charging information for a specific timeframe by tapping on the Day, Week, Month, or Year tabs.
For longer timeframes such as Month or Year, you can tap View Charge Events, and a list of individual charging events will populate. You can filter these results by a specific timeframe by tapping the Filter button.

What drive modes are available in the Mustang Mach-E?

Your Mustang Mach-E offers three selectable Drive Experiences to fit your driving mood: Engage, Whisper, and Unbridled.
Drive Mode Options
Engage: The Ambient Lighting is set to soft blue. You will enjoy a balance of excitement and comfort with in-vehicle sounds to enhance the experience.
Whisper: A calm driving experience with gradual acceleration and a lighter "coasting" deceleration response. The interior sound is turned off and the Ambient Lighting is blue. Your digital cluster display will react to your acceleration, braking, and handling.
Unbridled: Get the feeling of downshifting, increased throttle response, a sporty steering feel, orange Ambient Lighting, and enhanced driving sounds for that exhilarating Mustang experience. Your digital cluster display will react to your acceleration, braking, and handling in this mode as well.
Drive Experiences will remain on each time you start the vehicle.

Changing the Drive Modes To set your preferred mode:
Tap the Controls icon in the upper-left corner of your vehicle's SYNC®* screen. This will default to the Drive Modes menu.
Select your chosen Drive Mode from the following options.
Engage
Whisper
Unbridled


Note: You can also choose the One-Pedal Driving** feature in any of the above three Drive Experiences. This allows you to control vehicle speed with the accelerator pedal only and reduces the need to use the brake pedal to slow the vehicle down. Instead, the vehicle slows down as you lift your foot from the accelerator pedal. This is most useful in stop-and-go traffic. One-Pedal Driving will turn off when you brake.

Where can I view my charging status for a Battery Electric Vehicle?

The FordPass® Vehicle landing page shows your Battery Electric Vehicle's (BEV) charging status under the Charging section.

To use BEV features in FordPass, you must:
Have an active FordPass account.
Have a Battery Electric Vehicle added to the FordPass App.

View Charging Status
Select Vehicle.
Tap on Charging. Your vehicle's status displays, along with its current location, if applicable.
Charging at [Location]
Waiting to Charge at [Location]
Error with Charging Station
Plugged in not charging at [Location]
Unplugged at [Location]
Fast Charging

Where can I view my electric vehicle driving details in the FordPass®* App?

Before you start, ensure the following pre-requisites are met:
Have a Battery Electric Vehicle added to FordPass.
Enable your Customer Connectivity Settings.

Log in to the FordPass App.
Navigate to the Vehicle landing page.
Select the Charging accordion.
Tap the My EV Driving tile.
Log entries will be shown starting from the most recent to the oldest.
Log records can show the previous 30 days.
Select a specific trip to reveal more details.

Can I charge at a 350kW charge station?

Yes. Some DC fast chargers can deliver up to 350kW of power, but your Ford all-electric vehicle will only accept up to 120kW or 155kW, depending on if you have the standard-range or extended-range battery, respectively.

Can I charge my Ford electric vehicle at a Tesla Supercharger?

Ford electric vehicles (EVs) can now charge at select Tesla Supercharger locations in North America via a Magic
Dock adapter built into their stations.
You can find Magic Dock-equipped locations through the FordPass®* App or your vehicle's Connected Navigation system.

Important:
Tesla Superchargers are not currently included in the BlueOval™™ Charge Network (BOCN).
Paogie tay sing a Tesla Supercharger must be completed through the Tesla App, avaiable on the App Siore and if you are in need of charging support while using a Magic Dock-equipped Tesla Supercharger, contact Tesla directly through the Tesla App.

Can I do the installation myself?

Installation should be done by a licensed electrician. We have partnered with Qmerit to help you get set up with a local licensed electrician who can provide installation quotes and get your home ready to charge.

Can I use Ford Intelligent Backup Power with my Mustang Mach-E or E-Transit?

Not at this time, but you can charge the Mustang Mach-E and E-Transit on the Ford Charge Station Pro.
Note: Mustang Mach-E and E-Transit will charge at the 48A rate even on the 80A charger due to the vehicles' onboard chargers

Can non-Ford vehicles charge with Ford's home chargers?

Yes, the Ford Mobile Power Cord and Ford Connected Charge Station use the J1772 plug, which is the North American industry standard. It works for most all-electric and plug-in hybrid vehicles using the industry standard J1772 connector. There is an aftermarket adapter for Teslas to charge on J1772 charge plugs.
Note: The Ford Charge Station Pro uses a Combined Charging System (CCS) plug. Therefore, the Ford Charge Station Pro can only charge an all-electric vehicle that uses the CCS connector (commonly used at public DC fast charging locations).

Can the batteries be recycled?

All Ford EV batteries are recyclable. In addition, Ford has recently partnered with Redwood Materials to build out a more sustainable battery life cycle.

Can the F-150 Lightning charge other electric vehicles (EVs)?

Yes, with the Mobile Power Cord and an additional aftermarket adapter (P/N 691944Y sold separately by Parkworld), the Pro Power Onboard feature will allow the F-150 Lightning with the 9.6kW option and F-150 PowerBoost Hybrid with the 7.2kW option to charge other J1772-equipped EVs.

How can I maximize my Ford Electric vehicle's range during winter?

Ford Motor Company's Battery Electric Vehicles (BEV) are tested in extremely cold conditions. However, all-electric vehicles have less energy in cold temperatures compared to warm weather due to battery cell chemistry.
Temperatures below 4°C cause the electrolyte fluid to be sluggish limiting how much power is available to discharge and how fast the vehicle can charge. When temperatures are low, you could see a reduction in range, which is normal.

Tips for maximizing your BEV's range in cold weather

Park in a garage wherever possible.
Keep your BEV plugged in when parked.
Precondition your vehicle using departure times to warm the cabin and the battery while plugged in.
Use the heated seats and steering wheel (if available) for primary heat to reduce energy consumed by the Heating, Ventilation, and Air Conditioning (HVAC) system.
When charging, turn off the heater.
If your vehicle is covered with snow, brush all the snow off before driving to remove extra weight and drag.
Keep your driving speeds moderate as high speeds use more energy.
Ensure your tires are at the proper pressure.

How do I get the best range from my Ford electric vehicle?

You can help use less energy to improve your electric vehicle (EV) range between charges by making a few simple adjustments to your driving habits and practicing a few tips. Your EV offers useful onboard features designed to help you make the most of your charge. Here are some smart tips for eco-driving:
Making the Most of Your Charge
Set Your Interior Temperature in Advance with Preconditioning*
Your EV has a convenient feature called preconditioning that lets you heat or cool your vehicle's interior temperature to your preference by a set departure time using the FordPass®* App. When preconditioning is set up and your vehicle is plugged in, your EV will draw on energy from the power grid rather than your vehicle's battery. When you are ready to depart, the cabin temperature is comfortable without the need to deplete the charge from the high-voltage battery.
Stick to the Speed Limit***
Try to avoid quick acceleration and hard braking since they affect range. If you brake slowly and smoothly, you can help capture more energy.
Utilize Cruise Control
When traffic and road conditions permit, use cruise control to help maintain a constant set speed, and avoid driving at higher speeds, which can have a negative impact on your range.
Say No to Stop-and-Go Traffic
If you can, avoid routes that have heavy stop-and-go traffic and many stoplights.
More Wind and Weight Means Less Range
Have a trailer or roof-mounted bike rack? They are convenient but can decrease range. Skip them and you can reduce energy use.
Keep Up on Maintenance
Remember to keep up with your scheduled maintenance and the latest software updates. Being diligent can help optimize your Ford EV's performance, and having the latest rollout of software keeps your vehicle's system optimized.

How do I know the range is accurate when towing and hauling?

The F-150 Lightning comes equipped with Intelligent Range that helps calculate range based on past driver behaviour, weather conditions, speed, terrain and even towing and payload (with available onboard scales) to predict how much energy will be used in future driving. If the range is impacted notably by any number of factors at the start of a trip, you will receive a notification in your cluster highlighting the new range estimate and details about why the estimate changed.

How do I lock and unlock my Ford Connected Charge Station?

You can easily lock or unlock your Ford Connected Charge Station using the FordPass®* App to ensure others are not using your station without your permission.

Log in to your FordPass App.
Navigate to the Account screen.
Scroll down and select the Charge Station tile.
Tap SETTINGS.
Toggle the Access Control slider to the right (on).
Note: The Auto Unlock setting turns on by default with Access Control turned on, which automatically unlocks your
Charge Station when your vehicle connects.
Use the lock/unlock slider displayed at the top of the Charge Station screen to set your preferred settings.

How do I maintain my electric vehicle battery?

Based on your vehicle's battery type, you should adjust the maximum charge level to maintain range accuracy and minimize battery degradation.
Confirm Your Battery Type

Mustang Mach-E Batteries
Standard Range: Locate the Vehicle Identification Number (VIN) on the driver-side door or dashboard near the windshield on an aluminum tab. It will have 17 characters. If the 8th digit is a 4 or 5, it is a Lithium Iron Phosphate (LFP) battery. If there is any other digit or letter, it is a Nickel Cobalt Manganese (NCM) battery.
Extended Range: Extended range vehicles have a NCM battery.

F-150 Lightning Batteries
2023 Model Year F-150 Lightning standard and extended-range batteries are NCM.
Charging at Home (Level 1 & 2 AC Charging)
Lithium Iron Phosphate (LFP) batteries: Set the maximum charge level to 100%. Charge to 100% at least once per month to maintain estimated in-vehicle range accuracy (both state of charge and distance to empty). If not charged to 100% at least once per month, owners may experience variation in their estimated range.
Nickel Cobalt Manganese (NCM) batteries: Set the maximum charge level to 90% to reduce strain on the battery.
Setting the maximum charge level to 100% provides full range for long trips.

DC Fast Charging On-the-Road
Charging your LFP or NCM battery to 80% minimizes your time charging and reduces battery capacity degradation (since charging rates will slow between 80-100%).

How fast can the F-150 Lightning charge?

Using a 150kW+ DC fast charger, the standard-range 98kWh pack can charge from 15-80% in about 36 minutes. The extended-range 131kWh pack can charge from 15-80% in 41 minutes*.

How many days can I power my home with the F-150 Lightning?

With the F-150 Lightning and a full charge, an average home that uses 30 kilowatt-hours per day could be fully powered for about three days. With some changes to consumption, that could be a week. Theoretically, the house could be powered in this way for up to ten days.

How many motors does the F-150 Lightning have?

The F-150 Lightning features dual electric motors targeted to have more torque than any F-150 available today, and the ability to haul up to 2,235 Ibs" and tow up to 10,000 Ibs''* max trailer tow package and extended-range battery on Pro, XLT, and Lariat models.

How much power does F-150 Lightning generate with Ford Intelligent Backup Power?

With the ability to offboard up to 9.6-kilowatts of energy, the F-150 Lightning can provide full-home power for up to three days on a fully charged battery. It can even last as long as ten days if you ration that power.

How much power is available in the Mega Power Frunk?

Approximately 2.4kW of the total Pro Power Onboard is accessed from the Mega Power Frunk for powering tools, appliances and more. It comes equipped with four electrical outlets and two USB chargers, so it can easily be used as a portable workstation that also powers worksite tools.

Is the F-150 Lightning made of aluminum alloy?

Yes. High-strength, military-grade aluminum alloy is proven to be our best performing material to meet our Built Ford Tough standards, along with an upgraded, high-strength steel frame.

What charge level is recommended for daily driving of the F-150 Lightning?

Ford recommends that you charge to 90% for everyday driving and charge to 100% when you need the full range for a trip. Charging to 90% helps prolong the life of your battery.

What charging options are available with the F-150 Lightning?

The Mobile Power Cord, capable of 30 Amps (A) charging on a 240 Volt (V) and 120V outlet, comes standard with the 2022 F-150 Lightning and is available for purchase (through your Ford Dealer) with the 2023 model year F-150 Lightning.
The F-150 Lightning's extended-range battery and included 80A Ford Charge Station Pro charging equipment (which requires professional installation) provides the fastest home charge, connected features and available Ford Intelligent Backup Power.

What do I do if I'm at a charge station and the FordPass®* App is down?

Follow the directions on the charge station to activate the charger.

What do I do if the BlueOval™ Charge Network is down, and I need to charge my Ford?

Conte Forors 4° Customer Service to check the networks status by pressing the Call button in the Help section.
If the network is confirmed to be down, follow the directions on the charge station to activate the charger.

What happens if I run out of charge on the road with my F-150 Lightning?

Ford Roadside Assistance can help. You can choose to have your vehicle towed to either the closest public charging station, the nearest participating Ford EV-certified Dealer, or your home residence. If outside of a 25 kilometre radius, Roadside will tow the vehicle to the nearest available charging station among the three options. Ford Roadside Assistance is included with your F-150 Lightning for five years/100,000 kilometres (from date of sale to whichever comes first), with the option to extend after that.

What is Ford Intelligent Backup Power, and how does it work?

Ford Intelligent Backup Power, enabled by the available 80-Amp (A) Ford Charge Station Pro and Home Integration System (planned 2024 availability),  allows for bi-directional power flow to and from your truck, so that you can power your home with your F-150 Lightning and, in turn, your F-50 Lightning can power your home*.
Note: The 80A Ford Charge Station Pro is included as charging equipment with the extended-range battery.

What is my Ford Electric Vehicle's Distance to Empty when fully charged?

Ford all-electric vehicles learn your cabin comfort preferences and driving habits using Intelligent Range.
Your vehicle must be driven for 800 kilometres or 12 hours to accurately estimate range using a learning-based algorithm.
Changes in your driving patterns can cause the values to change.
More information on your vehicle's range, or Distance to Empty, can be found in your Owner's Manual in the Instrument Cluster section.

What is Pro Power Onboard?

Available Pro Power Onboard on the F-150 Lightning enables 2.4 kilowatts (kW) or 9.6kW of exportable electricity.
The 9.6kW Pro Power Onboard provides a 240 volt (V) outlet and enables vehicle-to-vehicle charging with the Mobile Power Cord and adapter. Electrical outlets are located in three different areas (cab, Mega Power Frunk, and rear bed). The 2.4kW Pro Power Onboard comes standard on Pro models with an optional 9.6 kW output available.
The 9.6 kW Pro Power Onboard is standard on XLT, Lariat, and Platinum models.****

What is required to get the Ford Intelligent Backup Power working in my home?

In order to get the Ford Intelligent Backup Power installed and working so that your Lightning F-150 will be able to send power to your house during an outage, you will need the Ford Charge Station Pro and the Home Integration System (planned 2024 availability), which will be sold through Fordcharging.ca and will include an inverter, microgrid integration device, dark-start battery, and cellular connection.

What is the acceleration?

The F-150 Lightning targets 0 to 95 kiloometres per hour in the four-second range with the extended-range battery.
It is also targeted to reach peak acceleration in 0.6 seconds.******

What is the charging power for the F-150 Lightning?

The extended-range F-150 Lightning vehicles are both alternating current (AC) and DC adaptable with a 19.2kW onboard charger and are designed to charge quickly on a DC fast charger, allowing a controlled boost up to 155kW.
The standard-range F-150 Lightning vehicles are also AC and DC adaptable with an 11.3 kW onboard charger and are designed to charge quickly on a DC fast charger, allowing controlled boost up to 120kW™.

What is the Intelligent Range on my Ford electric vehicle?

The Intelligent Range feature on your electric vehicle (EV) uses cloud-connected software to give you real-time updates on your EVs battery range*, taking into account factors from both your vehicle and the world around you - so you can stress less and plan for the road ahead.
How Intelligent Range Works 
Intelligent Range activates automatically (no setup necessary) and pays attention to factors such as:Your driving patterns and behaviour.
Your vehicle (e.g., how much you are hauling or towing, current battery charge, maintenance, etc.).
Connected data from traffic updates, weather forecasts, maps and other Ford EV drivers.
Your natural surroundings (e.g., geography, terrain, current weather conditions, etc.).
The feature considers all factors, does the math and sends over all the latest battery range information to your in-vehicle digital instrument cluster, as well as the FordPass®* App, to help you decide when you will need to charge again. And if you encounter any significant changes as you drive (e.g., unexpected traffic), your vehicle will adjust and update Intelligent Range in real time.

Intelligent Range and Towing
When it comes to towing and hauling, keep in mind:
If you are pulling a trailer, it will take several kilometres for the Intelligent Range to calibrate and adjust.
If you are loading a lot of heavy cargo, you will want to check your EV's Intelligent Range before and after departing
- in case the added weight causes any initial estimates to change.

Plus, be sure to take advantage of additional features like the trip planner in FordPass and electric vehicle preconditioning before you go for a drive to maximize your EV range.

What is the range" of my Ford electric vehicle?

The range of your Ford electric vehicle (EV) indicates how far you can drive before needing to recharge. It is based on the amount of energy currently stored in your vehicle's battery and your overall energy consumption. Think of the range as the "fuel gauge" for electric vehicles.
You can check your EV range using the Range Display behind your steering wheel. Plus, thanks to the Intelligent Range feature, you can rest easy knowing your vehicle is doing the complex calculations to update your EV range in real-time. 
Factors That Impact EV Range
The range of your Ford electric vehicle is influenced by several factors. These include: 
The kilowatt-hours (kWh) size of your battery pack. Generally, the higher the kWh, the higher the range.
Weight of the vehicle, including cargo and towing.
Climate and temperature. 
Driving terrain (flat vs. hilly). 
Other factors such as acceleration, driving speed and hard stops. 
Tips for Maximizing EV Range
To get the most out of your Ford electric vehicle's range, consider the following tips: 
Maintain a regular, daily charging routine. 
Practice eco-driving to help get the most out of your range all year round, such as watching your speed, minimizing hard accelerations, and maximizing your regenerative braking. Visit www.nrcan.gc.ca/energy-efficiency/  for more eco-driving techniques. 
Be mindful of how much you are towing or hauling as adding weight to your payload can reduce range. 
Precondition** your vehicle to: 
Pre-cool your cabin and battery during summer (especially when the outside temperature reaches over 30° C). 
Pre-heat your cabin and battery when it's cold outside (especially when the outside temperature dips below 4° C). 
Use air conditioning and heat in moderation. 
Schedule service for help with any outstanding vehicle issues. 
Only take advantage of DC fast-charging when you really need it (for example, road trips or more urgent on-the-go needs). To learn more information on how to maximize your EV range, visit How do I get the best driving range from my EV? 

What is the warranty on the F-150 Lightning?

Our New Vehicle Limited Warranty will help give you peace of mind with the following: 

Electric Vehicle Component Coverage: Eight years or 160,000 kilometres (whichever occurs first), with retention of 70% or more of the original High Voltage Battery capacity over that period 
Powertrain coverage: Five years/100,000 kilometres 
Bumper to Bumper coverage: Three years/60,000 kilometres 
Safety Restraint System coverage: Five years/100,000 kilometres 
Corrosion coverage (Perforation only): Five years/unlimited kilometres 
Electric Vehicle Roadside Assistance Program: Five years/100,000 kilometres 

Who pays for the cost of installation?

Pricing on the Home Integration System is planned to be shared in 2024, however, you are responsible for home installation costs. 

Will Intelligent Backup Power only work at your home?

It will work wherever the 80A Ford Charge Station Pro and the Home Integration System (planned 2024 availability) are established, so this could be your home or place of work. 

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